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  Troubleshooting
  What issue should I pay attention to when using IRTOUCHSYSTEMS infrared touchscreen?
1. IRTOUCHSYSTEMS infrared Touchscreen is glass products, which should be handled with care.
2. Do not plug and pull the connector frequently when the IRTOUCHSYSTEMS infrared touchscreen is operating.
3. Before installing IRTOUCHSYSTEMS infrared touchscreen, you should clean the touchscreen and the monitor surface carefully.

If IRTOUCHSYSTEMS infrared touchscreen does not respond to double click very well, what should I do?
1. Open control panel program and reduce the sensitivity value, lower sensitivity value leads to more sensitive response to double click.
2. Lower the double click speed of mouse button in control panel of your system. If the speed is too fast, the computer will consider it as two single clicks.


If IRTOUCHSYSTEMS infrared touchscreen does not respond when I touch, what should I do?
1. Check the cable and connector, to see if they are connected properly and firmly.
2. Reinstall the driver, or download the latest driver from our website and update.
3. If there is still any problem, please call our distributors or us.
 
 
 
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